Lena™ | Luxe Shoes
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Free Shipping with UPS
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30-Day Return Guarantee
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More than 75,000 satisfied customers
Stay warm and comfortable all winter long!
Unique features for unparalleled comfort
Free premium shipping
We ship all our orders within the US with UPS. Order before 11:00 PM and your package will be shipped the next day, free of charge. That means fast, reliable delivery at no extra cost.
Returns
Not quite satisfied? No worries! You can easily and quickly return your order within 30 days of receipt. We make sure the process goes smoothly, so you don't have to worry. Please check the Refund Policy and FAQ in our website footer for more information.
75,000 Satisfied customers
Ava & Claire has over 75,000+ happy customers and our customers rate us 4.8/5.0
Ava & Claire customer reviews
Chloe M.
Exactly what I needed
This fit is perfect and the fabric feels so soft. Very happy with the quality – will definitely order again.
Rachel K.
Super fast delivery
I ordered on Monday and it arrived the next day! Really impressed with the service and the packaging was lovely too.
Hannah P.
Outstanding customer service
Had a sizing question and received a reply within minutes. The team was friendly, helpful, and made the whole process stress-free.
Laura T.
Even better than expected
The quality is amazing and the details are beautiful. Fits perfectly and feels so comfortable – I’ve already recommended it to my friends.
From a small idea in 2008 to a brand loved by women all over the country — what began as a passion project between two friends has blossomed into something far greater than we could have imagined.
17 years later, we’re still designing the pieces we adore, and we’re endlessly thankful for the community that has been with us every step of the way.
To celebrate, we’re giving you up to 80% off during our Anniversary Sale — our way of saying thank you for being part of this journey.
+10% EXTRA on 2 items
+15% EXTRA on 3 items
+20% EXTRA on 4 items
+25% EXTRA on 5+ items
Discounts are applied automatically at checkout. Feel free to mix and match your favorites.
Frequently Asked Questions
We're here to answer all your questions!
How can I track my order?
You can track your Olivia & Grace order by entering your order number together with your email address or phone number, or simply by entering your tracking number. Once you’ve entered the details and clicked “Track,” you’ll see the current status of your shipment.
It’s normal for the progress bar to remain on “Info received” until your package is on the move. Updates about your delivery will appear at the bottom of the page as it makes its way to you.
Do you offer free shipping?
We ship all our orders within the US with UPS. Order before 11:00 PM and your package will be shipped the next day, free of charge. That means fast, reliable delivery at no extra cost.
Can I return the item(s) if I don’t like them?
Not quite satisfied? No worries! You can easily and quickly return your order within 30 days of receipt. We make sure the process goes smoothly, so you don't have to worry. Please check the Refund Policy and FAQ in our website footer for more information.
How do I choose the right size?
Our clothes fit exactly as indicated in the size chart. You will find the size chart with each product, so you can always choose the right size and be sure it fits perfectly.
Need more help?
We’re here for you. If you have a question or need personal styling advice, don’t hesitate to reach out.
📧 Email: support@avaclairemadison.com
📅 Monday–Friday: 9 AM – 5 PM
📅 Saturday–Sunday: 10 AM – 3 PM
You can also find more answers on our FAQ page.
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